Refund policy
Returns
Unfortunately we can’t offer you a refund. Exchanges will be made for applicable items.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Items with obvious signs of use
- Items that have been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Sale items (if applicable)
Sale items will be exchanged for equal or lesser value/
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at yomafashion@yahoo.com and send your item to: Yoma, 2063 Town East Mall, Mesquite TX 75150, United States.
Shipping
To exchange your product, you should mail your product to: Yoma, 2063 Town East Mall, Mesquite TX 75150, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Unfortunately we can’t offer you a refund. Exchanges will be made for applicable items.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Items with obvious signs of use
- Items that have been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Sale items (if applicable)
Sale items will be exchanged for equal or lesser value/
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at yomafashion@yahoo.com and send your item to: Yoma, 2063 Town East Mall, Mesquite TX 75150, United States.
Shipping
To exchange your product, you should mail your product to: Yoma, 2063 Town East Mall, Mesquite TX 75150, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.